Customer Service

At interchange Plus Rates we pride ourselves on our customer service.   You will have three layers  of support including a Representative assigned to your account that you can call 24/7.

    1. First Data is the largest network in the world and you will have the comfort of knowing you can call them 24/7 for any issue at all whether it is a problem with your credit machine or questions regarding batches and deposits.
    2. Office Support  – Our Bams office is available to call between 9am and 5:30pm Monday to Friday and provides nothing less than outstanding customer service.
    3. Personal Representative –  It doesn’t get any better than a personal Representative (REAL PERSON) to talk to whenever you need assistance or are too busy to deal with customer service yourself.

For more information, give us a call at 917-325-3058

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I chose Anthony Robb and BAMS for our company’s credit card merchant processing needs because of Anthony’s responsiveness and high level of customer service.  Throughout our relationship with BAMS, Anthony has continued to impress.  When I called him with a question regarding our merchant processing on Christmas Eve, he placed his evening on hold to address my question which in turn allowed me to deliver an immediate response to our client.  I highly recommendAnthony and the BAMS team.
The Huxley